Sustaining Membership FAQ’S
Sustaining memberships provide reliable support for the programs you count on. When you become a sustaining member, your donation will renew year after year and your credit or debit card will automatically be billed – all saving time, money, and resources. Sustainers are crucial to providing an ongoing base of community support that we can rely on, so you can continue to rely on WBHM.
Sustaining Member Benefits
- An annual tax receipt each January, documenting cumulative gifts for the year.
- No additional renewal notices.
- Eligible for a yearly thank you gift.
- Invitation(s) to Sustaining Membership Events.
- The satisfaction of knowing your contribution is going further – less paper, stamps and administrative costs means more of your contribution goes into the news and music you value.
Sustaining Member FAQ
Q: What does it mean to be a sustaining member?
A: Becoming a sustaining member means your monthly pledge will automatically roll over every 12 months. If you pay with a credit or debit card, your card will automatically be charged and your membership will automatically renew. This helps WBHM save money!
Q: Am I still eligible for thank you gifts?
A: Yes. When you set up your pledge to automatically renew, you are still eligible for thank you gifts. If during one of our on-air fundraisers, you hear of a gift that piques your interest, please e-mail firstname.lastname@example.org or call WBHM’s Sustaining Membership Coordinator, Diana Beattie, at 205-996-0804. You are eligible to receive thank you gifts offered at a pledge level equal to your total donations for your membership year. (e.g. If you pledge $10 monthly, you are eligible for a thank you gift offered at the $120 pledge level.)
Q: What if my credit card expires or changes?
A: If your credit card expires or changes you can go here to update your card. Please include “This is my updated payment information” in the comments section and we can apply the new information to your current pledge. This is also an opportunity to increase your monthly support as well.
Q: How can I cancel my sustaining pledge?
A: You can change or cancel your sustaining pledge at any time. Simply call WBHM’s Sustaining Membership Coordinator, Diana Beattie, at (205) 996-0804. You can also go online to your MemberConnect account and select Current and Past Donations under the My Account tab.
Q: What are the benefits of Member Connect and how do I sign up?
A: MemberConnect allows you immediate access to your account with WBHM. You can update/change your credit card, look at your giving history and request your annual thank you gift. Sign up for MemberConnect today!