utility bills
How food stamps could play a key role in fixing Jackson’s broken water system
JXN Water's affordability plan aims to raise much-needed revenue while offering discounts to customers in need, but it is currently tied up in court.
4 factors besides cold weather that explain expensive winter power bills
Like many in the Gulf South, Will Burt’s power bill spiked in January due to extreme weather. But how much of the increase can be attributed to the cold?
The Gulf South’s record heat brought another pain for residents — higher power bills
This summer’s high temperatures also brought higher utility bills. The spike caused some, like Christopher Bogan, to make tough choices with their budget.
She looked for help after her power bill doubled. But aid for utilities often falls short
Dolabriel Curry-Hurst’s January power bill in Alabama jumped above $700 — more than twice of what she owed the previous year.
She thought one call would fix her power bill. A year later, she’s still not satisfied
Power bill disputes usually sway in the utility company's favor. But as this New Orleans renter's story shows, there are ways customers can get answers.
Help us report on utility billing issues in the Gulf States
Do you have a utility bill you'd like us to see or investigate? Tell us your story in the form below.
