utility bills

Bill overhauling Birmingham Water Works Board heads to governor’s desk despite local outcry

Proponents of the bill point to frequent rate hikes and say that the move will prevent catastrophic events that have happened in cities like Jackson, Mississippi, or Detroit, Michigan. Opponents of the bill say that it is a power grab that diminishes the power of Black residents in Birmingham, Alabama.

How food stamps could play a key role in fixing Jackson’s broken water system

JXN Water's affordability plan aims to raise much-needed revenue while offering discounts to customers in need, but it is currently tied up in court.

4 factors besides cold weather that explain expensive winter power bills

Like many in the Gulf South, Will Burt’s power bill spiked in January due to extreme weather. But how much of the increase can be attributed to the cold?

The Gulf South’s record heat brought another pain for residents — higher power bills

This summer’s high temperatures also brought higher utility bills. The spike caused some, like Christopher Bogan, to make tough choices with their budget.

She looked for help after her power bill doubled. But aid for utilities often falls short

Dolabriel Curry-Hurst’s January power bill in Alabama jumped above $700 — more than twice of what she owed the previous year.

She thought one call would fix her power bill. A year later, she’s still not satisfied

Power bill disputes usually sway in the utility company's favor. But as this New Orleans renter's story shows, there are ways customers can get answers.