energy bill

Energy Star, efficiency program that has steered consumer choice, targeted in cuts

An Environmental Protection Agency plan to eliminate its Energy Star offices would end a decades-old program that gave consumers a choice to buy environmentally friendly electronics and save money on bills, consumer and environmental groups said.

She thought one call would fix her power bill. A year later, she’s still not satisfied

Power bill disputes usually sway in the utility company's favor. But as this New Orleans renter's story shows, there are ways customers can get answers.

Help us report on utility billing issues in the Gulf States

Do you have a utility bill you'd like us to see or investigate? Tell us your story in the form below.