Water Bills
A New Orleans garden paid hundreds of dollars in fees for a sewer that doesn’t exist
Galvez Garden owner Lissie Stewart has been fighting the New Orleans Sewerage and Water Board over inaccurate billing for years.
How food stamps could play a key role in fixing Jackson’s broken water system
JXN Water's affordability plan aims to raise much-needed revenue while offering discounts to customers in need, but it is currently tied up in court.
Some Jackson residents still face water billing issues despite new systems in place
In trying to rectify decades of billing chaos and draw new revenue, another issue has emerged for JXN Water: How much should customers be on the hook for?
Jackson estimated his water bill and overcharged him by thousands. He fought back and won
When James Henley suspected his water bill was inaccurate, he put his spreadsheet skills to use and got back $3,208. Now, he’s helping others do the same.
She owed $7K due to a water leak. Her utility saw the signs but didn’t tell her
Birmingham Water Works flagged Claire Ahalt’s account for unusually high water use, but she did not find out until asking a utility worker weeks later.
An Alabama family’s water bill tripled after moving just outside of city limits. Here’s why
Rural water customers typically pay more for the same water that city residents use. Some residents, like Jason Clayton, believe the upcharge is unfair.
A water leak led to a $20K bill for an Alabama couple. A smart meter could have saved them
When smart water meters work, they can detect expensive leaks early. But the tech’s costly to do right — and even more so when it’s done wrong.
