JXN Water
A plan to fix Jackson’s water system could cost all of Mississippi its food stamps
The DOJ and USDA said using a SNAP recipient’s information to distribute JXN Water’s roughly $30 discount to low-income customers would violate privacy.
4 takeaways from a year of investigating nightmare utility bills
GSN reporters reflect on a year of the Utility Bill of the Month series investigating missing, expensive and just wrong water and power bills in the region.
How food stamps could play a key role in fixing Jackson’s broken water system
JXN Water's affordability plan aims to raise much-needed revenue while offering discounts to customers in need, but it is currently tied up in court.
Some Jackson residents still face water billing issues despite new systems in place
In trying to rectify decades of billing chaos and draw new revenue, another issue has emerged for JXN Water: How much should customers be on the hook for?
Jackson estimated his water bill and overcharged him by thousands. He fought back and won
When James Henley suspected his water bill was inaccurate, he put his spreadsheet skills to use and got back $3,208. Now, he’s helping others do the same.
