Entergy New Orleans
4 takeaways from a year of investigating nightmare utility bills
GSN reporters reflect on a year of the Utility Bill of the Month series investigating missing, expensive and just wrong water and power bills in the region.
She thought one call would fix her power bill. A year later, she’s still not satisfied
Power bill disputes usually sway in the utility company's favor. But as this New Orleans renter's story shows, there are ways customers can get answers.